This statement relates to the privacy practices of DV’S TATTVACO ORIGINALS LLP (“TattvaCo”, “we”, “us”, “our”) in connection with this website and application (“Platform”). We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

Consent and Applicable Law

TattvaCo respects your privacy and will process personal information collected through this Platform on the basis of your consent or as permitted under applicable law. Any personal information which you volunteer to TattvaCo will be treated in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules made thereunder.

Information We Collect

In addition to the personal information you voluntarily provide, TattvaCo collects certain information automatically and in connection with your use of the Platform, including: (a) viewing and watch history, including titles viewed, watch duration, and viewing preferences; (b) device information, including device identifiers, device type, operating system, browser type, and unique device ID; (c) your IP address and approximate geo-location, which may be used to verify your region for the purpose of enforcing territorial and regional broadcasting or licensing rights and to comply with applicable content-distribution restrictions; (d) account and profile information, such as your name, email address, phone number, and billing or payment details; and (e) technical and log data relating to your interaction with the Platform, such as crash reports, error logs, and app performance data. We collect this information directly from you, automatically through your use of the Platform, and, where applicable, from third-party payment processors and analytics providers.

How We Use and Share Your Information

TattvaCo may combine personal information collected from you with information from other services or third parties to provide a better user experience, to provide the streaming and related services you have requested, and to display customized content and recommendations. In case of upgradation of services, research and analysis, or technological advancement, where we engage third parties for aid and assistance (such as hosting, payment processing, or analytics), we require our service providers acting as data processors, through contractual arrangements, to process personal data with appropriate safeguards. TattvaCo may also share information with a third party in limited circumstances — for reasons of national security and integrity, or pursuant to an order from a court or other competent authority. To the extent permitted by applicable law, TattvaCo is not responsible for the independent acts, omissions, or data-handling practices of independent third parties (including third-party platforms and services that are not our processors).

Information You Provide Directly

Apart from information which you voluntarily provide (for example, by creating an account, subscribing to a plan, e-mailing us, or using our online feedback/support form), TattvaCo does not collect personal data about you through this app without your knowledge. Any information you provide in this way is used by TattvaCo only in line with the purpose for which you provided it, such as account creation, billing, customer support, and personalization of content.

Cookies and Similar Technologies

This app uses cookies and similar technologies, including temporary “session” cookies which enable a visitor’s browser or device to remember which pages or titles have already been accessed, as well as limited persistent cookies used for login, security, and preference settings. TattvaCo will not use these technical details to identify individual visitors beyond what is necessary to operate your account, personalize your experience, and prevent fraud, and will use such information for statistical, administrative, security, and personalization purposes. Where technical details cannot reasonably be associated with an identifiable individual, they do not constitute “personal data” for the purposes of applicable data protection law.

Data Security

TattvaCo implements reasonable security practices and procedures, including administrative, technical, and physical safeguards commensurate with the sensitivity of the information collected, to protect your personal data from unauthorised access, alteration, disclosure, or destruction, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. However, no method of transmission over the internet or electronic storage is completely secure, and TattvaCo cannot guarantee absolute security. Liability arising in connection with use of the Platform is addressed in our Terms and Conditions.

Data Retention

TattvaCo retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including providing the Platform’s services, complying with legal, accounting, or reporting obligations, resolving disputes, and enforcing our agreements. Where personal data is no longer required for such purposes, it will be deleted, anonymised, or securely archived, unless a longer retention period is required or permitted under applicable law.

Relationship with Terms and Conditions

This Privacy Policy explains how TattvaCo handles personal data. The exclusions and limitations of liability relating to your use of the Platform are set out in our Terms and Conditions, which apply together with this Policy. Nothing in this Policy excludes or limits any right or liability that cannot be excluded or limited under the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, or other applicable law.

Cross-Border Transfer of Data

Personal data collected by TattvaCo may be stored, processed, or transferred to servers located outside India for hosting, cloud storage, or analytics purposes, subject to such safeguards and contractual protections as are required under the Digital Personal Data Protection Act, 2023 and rules made thereunder. TattvaCo will not transfer personal data to any country or territory restricted by the Central Government of India.

Children’s Privacy

TattvaCo does not knowingly permit children to create accounts on this app without the involvement of a parent or lawful guardian. If you are under 18, you may access the Platform only with parent’s or guardian’s supervision. Parents and guardians are responsible for supervising a minor’s use of the Platform. Users must not misrepresent their age, and TattvaCo relies on the age information provided to it. TattvaCo applies age classification and access controls, and processes children’s personal data with verifiable parental consent, as required by applicable law. Liability relating to false age representations or failure to supervise is addressed in our Terms and Conditions.

Changes to this Policy

As we will attempt to constantly upgrade our website and app, this Privacy Policy along with our Terms and Conditions will change from time to time to reflect such upgrades and any changes in applicable law. Your continued use of the Platform after such changes constitutes your acceptance of the revised Policy.